Operator by Caroline Barleet

https://www.youtube.com/watch?v=d561hjcaROo


Operator is a short film that focuses on a single phone call in a fire department call centre. A short introductory montage introduces us to the panicked and hectic environment of the call centre, highlighting a couple of conversations, but rushing us toward Laura, an employee and the only main character. She engages in a phone call with a stressed woman who explains her baby is trapped upstairs and the fire is up there with her child. The vent is entirely experienced form Laura's point of view, as we can only hear the screams and the cries of the woman on the other end. A single camera angle is held virtually the whole way through, placing heavy reliance on the performance of the two actresses.
This film certainly shows the tension something so simple can create and manages to keep the viewer entirely gripped for it's full length, never once losing its high stakes and tension. The representation in this film is interesting as both leads are female, perhaps allowing Laura to further empathise with the woman on the other end as she too may be a mother. We see one moment in the call where Laura nearly begins to cry, humanising her from the previous mechanical shouts that she will be okay. It is a very interesting look into that profession and is probably one of my favourites we have watched thus far.
However, despite this I don't know If I would want to create something similar, it is so expertly crafted and if the tension is not set up correctly or if the acting is not perfect throughout the whole film falls flat. I think taking on something that can be successful with out these requirements would work better for an amateur film maker, and as said before, I would rather make something visually stimulating with an okay plot than a great plot but the film looks boring.

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